This has been fixed
This article applies to:
- Acronis True Image Home 2011
- You have a full backup in one location and an incremental or differential to it in a different location;
- An attempt to mount the incremental or differential backup results in a Blue Screen of Death (BSOD).
This is a known issue.
This has been fixed and the fix is available in the latest build. See Installation of the latest update of an Acronis product.
As a workaround you can also do the following:
Move both backups in the same location:
- Select Operations -> More -> Move backup:
If you have the BSOD, do a hard reboot of the machine.
Please contact Acronis Customer Central if you need assistance.