18803: Acronis Backup and Security 2011: Installation of an Upgrade

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You need to have both the upgrade serial number and the serial number from the product you are upgrading from

This article applies to:

  • Acronis Backup and Security 2011

Introduction

Acronis Backup and Security 2011 consists of two components:

  • Acronis True Image Home 2011
  • Acronis Internet Security 2011

This article describes how to do a full upgrade installation of Acronis Backup and Security 2011.

(!) You need to have both the upgrade serial number for Acronis Backup and Security 2011, and the serial number from the product you are upgrading from. See also Acronis Backup and Security 2011: Upgrade Policy.

When you have both serial numbers, there are two ways to go:

  • Register both the upgrade serial number and the serial number from the product you are upgrading from under My Products & Downloads. If you have both serial numbers registered, you will not be asked for the serials during the installation;
  • If you do not have the serial numbers registered, you will be asked to provide them during the product installation. In this case, the serials will be registered automatically.

Solution

(!) If you have Acronis True Image Home 2010 installed (which is also a part of Acronis Backup and Security 2010), please remove the product first. See Acronis Backup and Security 2011: Remove Acronis True Image Home 2010 before Installation.

  1. Run the installation file and click Install Acronis Backup and Security:

  2. If you accept the license agreement, click I accept this agreement and Next:

  3. Select whether you would like to be a part of Acronis Customer Experience Program (ACEP) and click Next:

  4. Enter the credentials for your account at the Acronis website:

    For information on how to register see Registration at Acronis Website.

    If you do not have the upgrade serial number registered under My Products & Downloads, select Enter the serial number and put in the serial:

    When entered, the serial number will be automatically registered under your account at the Acronis website.

    If you do not have the serial number from the product you are upgrading from registered under My Products & Downloads, you will need to enter it:

    When entered, the serial number will be automatically registered under your account at the Acronis website.

  5. Select the Complete installation type:

    See also Acronis Backup and Security 2011: Installation Scenarios.

  6. If asked to turn off Windows Firewall and Windows Defender, please do so. Acronis Internet Security 2011 will turn on its own firewall and defender:

  7. Review the installation summary and click Proceed to start the installation:

  8. The installation will then start:

  9. You will be asked to reboot the machine to complete the installation:

    Both Acronis True Image Home 2011 and Acronis Internet Security 2011 will be installed.

More information

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