1877: Acronis True Image Cannot Mount Backup Archive

Last update: 08-11-2013

How to troubleshoot and solve the issue

This article applies to:


  1. Using Acronis True Image you are trying to mount a backup archive;
  2. Acronis True Image fails to mount it.


There can be various causes for this.


Use the following algorithm to identify the issue:

More information

If none of the solutions helps, please collect diagnostic information using AcronisInfo Utility and contact Acronis Support with reference to this article.

See also: