1877: Acronis True Image Cannot Mount Backup Archive

How to troubleshoot and solve the issue

This article applies to:

Symptoms

  1. Using Acronis True Image you are trying to mount a backup archive;
  2. Acronis True Image fails to mount it.

Cause

There can be various causes for this.

Solution

Use the following algorithm to identify the issue:

More information

If none of the solutions helps, please collect diagnostic information using AcronisInfo Utility and contact Acronis Customer Central with reference to this article.

See also:

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