18646: Acronis Backup and Security 2011: "Help and Support" Search Crashes the Product

This is a known issue

This article applies to:

  • Acronis Backup and Security 2011

Symptoms

  1. In the Basic View of Acronis Internet Security 2011 you type keywords in the Help and Support search field:

  2. After you hit Search, the product crashes:

Cause

This is a known issue.

Solution

If you need to contact Acronis Customer Central, please submit your request via the official web form.

More information

This is a known issue.

See also Acronis Backup and Security 2011.

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