18645: Acronis Backup and Security 2011: Firewall in "Home/Office" Mode Blocks Password-Protected Shares on Windows 7

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Operating Systems: 

This is a known issue on Windows 7. Set the Firewall in the "Trusted (Allow All)" mode temporarily

This article applies to:

  • Acronis Backup and Security 2011

Symptoms

  1. You have Acronis Internet Security 2011 Firewall set in the Home/Office mode on a Windows 7 machine:

  2. Password-protected network shares cannot be accessed from the machine:

Cause

This is a known issue.

The Firewall blocks the credentials window on Windows 7.

Solution

As a workaround, do the following:

  1. Set the Firewall in the Trusted (Allow All) mode temporarily:

  2. Then you can access a network share;
  3. Enter your password and login on the credentials prompt:

  4. Then you can set the Firewall back to the Home/Office mode:

More information

See also Acronis Backup and Security 2011.

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