18642: Acronis Backup and Security 2011: Acronis True Image Home 2011 Cannot Back Up to a File Vault

This is a known issue

This article applies to:

  • Acronis Backup and Security 2011


  1. Using Acronis Internet Security 2011, you mount a File Vault as a virtual drive in Windows:

  2. Using Acronis True Image Home 2011, you attempt to back up to the mounted File Vault;
  3. The backup operation fails with the following error message:

    Error occured while creating the file


This is a known issue.


Acronis True Image Home 2011 cannot back up to a File Vault created with Acronis Internet Security 2011.

More information

Feel free to contact Acronis Customer Central if you need assistance.

See also Acronis Backup and Security 2011.


You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
1 + 2 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.