18642: Acronis Backup and Security 2011: Acronis True Image Home 2011 Cannot Back Up to a File Vault

This is a known issue

This article applies to:

  • Acronis Backup and Security 2011

Symptoms

  1. Using Acronis Internet Security 2011, you mount a File Vault as a virtual drive in Windows:

  2. Using Acronis True Image Home 2011, you attempt to back up to the mounted File Vault;
  3. The backup operation fails with the following error message:

    Error occured while creating the file

Cause

This is a known issue.

Solution

Acronis True Image Home 2011 cannot back up to a File Vault created with Acronis Internet Security 2011.

More information

Feel free to contact Acronis Customer Central if you need assistance.

See also Acronis Backup and Security 2011.

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