18627: Acronis Backup and Security 2011: "Runtime Error" on Starting "Other firewall problem" Troubleshoot

This is a known issue

This article applies to:

  • Acronis Backup and Security 2011


  1. You attempt to troubleshoot Other firewall problems in the product:

  2. After you hit Next to start the troubleshooting, the product errors out:

    Runtime Error!
    This application has requested the Runtime to terminate it in an
    unusual way.
    Please contact the application's support team for more information.


This is a known issue.


There is no solution at the moment.

More information

Feel free to contact Acronis Customer Central if you need assistance.

See also Acronis Backup and Security 2011.