If you own an OEM version of Acronis True Image (Acronis True Image Personal, Acronis True Image HD, or Acronis True Image Data Protection), you can purchase Acronis Cyber Protect Home Office (formerly Acronis True Image) at an discounted upgrade price here or use the link provided by your vendor.
To use purchased upgrade to Acronis Cyber Protect Home Office, install the retail version over the installed OEM version and activate it as described in Activating Acronis Cyber Protect Home Office
Support for OEM versions of Acronis True Image is provided by the hardware manufacturer from whom you have obtained the OEM version:
Seagate Support: http://www.seagate.com/www/en-us/about/contact_us/
WD Support: http://support.wdc.com/
Intel support: http://www.intel.com/support/contact-support.html
After the upgrade, support for Acronis Cyber Protect Home Office (formerly Acronis True Image) is provided by Acronis according to the support program of this product.