1831: Acronis Backup & Recovery 11.5 and Recovery for Microsoft Exchange Cannot Create an Incremental Backup in Circular Logging Mode

Acronis Backup & Recovery 11.5 and Recovery for Microsoft Exchange cannot create an incremental backup of an Information Store or Storage Group in Circular Logging mode

This article applies to:

  • Acronis Backup & Recovery 11.5 
  • Acronis Recovery für Microsoft Exchange

Symptoms

  1. Using Acronis Backup & Recovery 11.5 or Acronis Recovery for Microsoft Exchange you are trying to create an incremental backup archive of an Information Store or Storage Group;
  2. Acronis Backup & Recovery 11.5 or Acronis Recovery for Microsoft Exchange does not create an incremental backup archive or creates a full backup;
  3. If the creation of the incremental backup fails, the Operation Log of Acronis Backup & Recovery 11.5 or Acronis Recovery for Microsoft Exchange will show the following entry:

Cannot create an incremental backup of the 'Main Store' Microsoft Exchange storage group logs: circular logs mode is used. Trying to create a full backup of the storage group.

(!) To view the Operation Log, do the following:

  • In the main window of the Acronis Management Console connected to a remote machine click Tools -> Show Log

Cause

This is a peculiarity of Microsoft Exchange Server design. Microsoft Exchange Server will allow to recover the database to the latest full backup archive only, when Circular Logging is enabled. This is why Acronis Backup & Recovery 11.5 or Acronis Recovery for Microsoft Exchange will not allow to create incremental backups when Circular Logging is enabled or will create a full backup instead of incremental. See Microsoft Knowledge Base Article 314605.

Solution

More information

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