18160: Acronis Backup: Setting Up E-Mail Notifications

Last update: 13-09-2016

Acronis Backup can be set up to notify you by e-mail about backup and recovery task successful completion, failure or when user interaction in required.

E-mail notifications are not available in Acronis Bootable Media.


Set up SMTP relay in your Microsoft Exchange Server 2007/Exchange 2010 as described in Microsoft Exchange Team Blog: Allowing application servers to relay off Exchange Server 2007.

To set up e-mail notifications:

  • To set up default e-mail notifications, go to Options -> Default backup and recovery options -> Defaut backup options / Default recovery options -> Notifications -> E-mail:

    Acronis Backup & Recovery 10 Acronis Backup 11.7/11.5 / Acronis Backup & Recovery 11
  • To set up e-mail notifications for a specific task or backup plan, go to Backup options (Restore options), press Change and select Notifications -> E-mail;
  • Select the Send e-mail notifications check box:
    • Enter the destination e-mail address in the E-mail address field. You can enter several e-mail addresses separated by semicolons;
    • Enter the outgoing mail server (SMTP) in the Outgoing mail server (SMTP) field;
    • Set the port of the outgoing mail server. By default the port is set to 25;
    • If your SMTP server requires authentication, enter User name and Password in the appropriate fields.

      (!) If the SMTP server does not require authentication, leave the User name and Password fields blank, otherwise the program might be unable to send e-mail notifications. If you are not sure whether your SMTP server requires authentication, please contact your network administrator or your e-mail service provider for assistance.

    • You can specify a custom subject for e-mail notifications in the Subject field. 

      By default, the subject of Acronis Backup & Recovery e-mail notifications is similar to:

      • Upon operation's successful completion: [ABR] Task <task type> succeeded on machine <machine name>
      • When user interaction is required: Task <task type> requires your interaction on machine <machine name>
      • Upon operation failure: [ABR] Task <task type> has failed on machine <machine name>
  • Under Send notifications select the appropriate checkboxes to specify when you want to receive notifications by e-mail:
      • When backup completes successfully;
      • When backup fails;
      • When user interaction is required;
      • Check the option Add full log to notification if you want the e-mail notification to include log entries for the operation;
    Acronis Backup & Recovery 10 Acronis Backup 11.7/11.5/Acronis Backup & Recovery 11
  • Click Additional e-mail parameters to configure additional e-mail parameters:
    • From - type the e-mail address of the user from whom the message will be sent. If you leave this field empty, messages will be constructed as if they are from the destination address.
    • Use encryption – select this option to use encrypted connection to the mail server. SSL and TLS encryption types are available for selection.
    • In some cases authentication on the incoming mail server is required before sending. If this is the case, select Log on to incoming mail server check box to enable a POP server and to set up its settings: Incoming mail server (POP), Port of the POP server, User name and Password;
  • You can press Send test e-mail message to check whether e-mail notifications work correctly with the specified settings:

    Acronis Backup & Recovery 10 Acronis Backup 11.7/11.5 / Acronis Backup & Recovery 11



More information

See also: