18100: Acronis True Image Home 2011: Backup "On Shutdown" Creates an Empty Archive

This is a known issue. As a workaround, use a different scheduling method

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You schedule a backup task to run on system shutdown:

  2. You shut down the computer and backup task runs;
  3. The backup task creates a .tib file 0 kB in size;

Cause

Issue in the product.

Solution

As a workaround, set a different backup schedule (i.e. not on System shutdown). See Acronis True Image Home 2011: Scheduling a Backup.

More information

Acronis Development Team is working on fixing this issue.

See also:

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Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please visit our Support Portal
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