18100: Acronis True Image Home 2011: Backup "On Shutdown" Creates an Empty Archive

This is a known issue. As a workaround, use a different scheduling method

This article applies to:

  • Acronis True Image Home 2011


  1. You schedule a backup task to run on system shutdown:

  2. You shut down the computer and backup task runs;
  3. The backup task creates a .tib file 0 kB in size;


Issue in the product.


As a workaround, set a different backup schedule (i.e. not on System shutdown). See Acronis True Image Home 2011: Scheduling a Backup.

More information

Acronis Development Team is working on fixing this issue.

See also:



Provide feedback on this information

Please use the form below to send us your comments. We read all feedback carefully.

Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please use our Contact Support Wizard.

Thank you for taking the time to send us your thoughts, we truly value your input.

To protect your privacy, do not include contact information in your feedback.