17998: How to сhange account e-mail

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To change the current e-mail address associated with your Acronis account to a new one do the following:

  1. Log in to your Acronis account here: https://account.acronis.com
  2. Once you are logged in, click this link:
  3. This page opens:

    Your account looks different? Click this link: https://acronis.com/my/profile/change/
    Do not click Profile in your account. You need to click the link above.
  4. Provide the new e-mail address:
  5.   Fill in your current password:
  6. Click Save changes:

The e-mail is changed.

More information

If you have forgotten your password, refer to this article.

If you remember your current password, but need to change it, please follow this article.

If you no longer have access to your Acronis account (e.g. provided a mispelled e-mail at registration), please contact Acronis Customer Central.


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