When installed on the same machine with PC Angel, Acronis products either crash or cannot access hard disk drives

Symptoms

On a system, where both an Acronis product and PC Angel software are installed, one of the following happens:

• Acronis product reports it cannot find hard disk drives;
• Acronis product crashes immediately when started.

Cause

Acronis products conflict with PC Angel software.

Solution

Uninstall PC Angel software.

More information

(!) The issue occurs only when working in Windows. When booted from Acronis Bootable Rescue Media, there should be no conflict with PC Angel software. See Standalone Version of Acronis Software.

See also Compatibility of Acronis True Image with Encryption Software.