How to create full Windows memory dumps
If the operating system crashes, you may need to create full Windows memory dumps. See an example of a blue screen message:
If the product crashes, not the whole system, see Creating Process Dumps with ProcDump.
If the product hangs, see Creating Process Dumps with ProcDump or Creating a Userdump .
(!) If your system's RAM is 2 GB or less, please proceed as described in the Solution section of this article.
(!) If you system's RAM is more than 2 GB, you will need to edit Windows registry first to enable full memory dumps:
(!) The generated full memory dumps will be of considerable size (e.g. 4 GB).
(!) The generated memory dumps will be of considerable size (e.g. 4 GB). It is recommended to split the file into 2 GB archives. See Splitting Files to Send to Acronis Support.
An Acronis Support representative will provide you with a link to upload the files to Acronis FTP. See also Uploading Files to Acronis FTP Server.