Acronis True Image 11 Home crashes on the Backup Archive Location selection screen due to the conflict with Widcomm drivers
This article applies to:
Symptoms
- You run the Acronis True Image Backup wizard on the machine that has Widcomm Bluetooth Software installed;
- Once you get to the Backup Archive Location screen, Acronis True Image crashes with the following error message:
Cause
Acronis True Image conflicts with Widcomm Bluetooth Software.
Solution
Update Widcomm Bluetooth Software to the latest version:
More information
For instructions on how install and configure Bluetooth devices in Windows XP please see Microsoft Knowledge Base Article 883259.