1739: Providing Credentials in Acronis True Image Schedule Task Wizard

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Last update: 04-02-2013

You need to provide Windows credentials with administrator or at least backup operator rights to let Acronis True Image start a scheduled task

This article applies to:

  • Acronis True Image 10.0 Home
  • Acronis True Image 11 Home
  • Acronis True Image Home 2009
  • Acronis True Image Home 2010
  • Acronis True Image Home 2011
  • Acronis True Image Home 2012
  • True Image Home 2013 by Acronis
  • Acronis True Image 9.1 Server for Windows
  • Acronis True Image 9.1 Enterprise Server
  • Acronis True Image 9.1 Workstation
  • Acronis True Image Echo Server for Windows
  • Acronis True Image Echo Enterprise Server
  • Acronis True Image Echo Workstation

    For other products see: Acronis True Image Home 2011: Scheduling a Backup and Acronis Backup & Recovery 10: Scheduling Backups.


When you schedule a backup or validation task in Acronis True Image, you will need to provide your Windows user name and password at the Credentials screen of the Schedule Task Wizard:

(!) To find out your Windows user name please invoke Windows Task Manager (CTRL-ALT-DEL) and select the Processes tab and check the User Name in the corresponding column:

(!) If the machine is not password-protected, leave the password fields blank.

More information

The Windows user account you use to log in to your system should have administrator rights to run Acronis True Image tasks.

If you want to run the scheduled task under a user account with no administrator rights, you should make the account a member of the Backup Operators group:

  • Log in under an account with administrator rights;
  • Click Start -> Run and type lusrmgr.msc
  • On the Local Users and Groups window click Users;
  • Right-click the user you want to add to Backup Operators and choose Properties;
  • On the User Properties window click Add;
  • On the Select Groups window type in Backup Operators and click OK.

This will make the user account a member of Backup Operators and will allow you to do scheduled tasks under it.