1728: Microsoft Cluster Service Fails to Start after Node Is Booted with Acronis True Image Rescue Media

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Acronis True Image Rescue Media changes SAN signatures of disks, which prevents Microsoft Cluster Service from starting

This article applies to:

Symptoms

  1. You boot an offline node of Microsoft Cluster Server from Acronis True Image Rescue Media (see Standalone Version of Acronis Software);
  2. Upon subsequent Windows boot-up on the same node, Microsoft Cluster Service does not start.

Cause

The most probable cause is that SAN signature of the node volume was changed.

Microsoft Cluster Service identifies its nodes by their disk signatures.

Every time one boots machine with Acronis True Image Rescue Media, it changes the SAN signature of the disk. This prevents Microsoft Cluster Service from recognizing the node.

Solution

Microsoft Knowledge Base Article 280425 instructs how to fix the broken node.

More information

The issue was fixed in Acronis True Image Echo Build 8079 and higher.

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