Reconfigure the virtual machine to solve the issue
This article applies to:
- Acronis Backup & Recovery 10 Advanced Server
- Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
- Acronis Backup & Recovery 10 Advanced Workstation
- Acronis Backup & Recovery 10 Advanced Server - Virtual Edition
Symptoms
- You have a guest virtual machine in KVM or RHEV environment with the following Acronis Backup & Recovery 10 components installed:
- Acronis Management Console
- Acronis Agent
- Acronis PXE Server
- You create Acronis Bootable Media and upload it to Acronis PXE Server;
- You enable network boot (PXE) in the boot options of the guest virtual machine;
- You start the guest virtual machine that you want to boot from PXE;
- The attempt to boot fails:
Cause
This is a PXE microcode/RHEL issue.
Solution
Solution for RHEV:
Follow instructions in Red Hat Knowledge Base Article 23649.
(!) You must be registered on the Red Hat Customer Portal to view the article.
Solution for KVM:
- Create a virtual vetwork: Virtual Machine Manager -> Edit -> Host Details -> New (+)
Tick off the Enable DHCP item.
- Add the following machines in the virtual network:
- guest with PXE;
- guest that needs to boot from PXE;
- guest with DHCP.
- Configure the guest virtual machines:
- Guest machine with DHCP Server - Start the DHCP server;
- Guest machine with Acronis PXE server - Update gPXE to gPXE 1.0.1.
gPXE must be specific for the network card of the guest virtual machine which will be used to boot from Acronis PXE Server.
- Guest machine that needs to boot from Acronis PXE Server:
- Verify that you have a working DHCP server on Windows guest machine within the virtual network;
- Set network boot for the machine: Edit -> Virtual Machine Details -> Boot -> Network -> Boot
- Start the virtual machine;
- At the very beginning of the boot process press Ctrl-B and enter the gPXE command-line utility;
- Execute the dhcp net0 command and press Enter. The reply from the machine should be OK;
- Enter the configuration utility by specifying the config command;
- For the next-server parameter specify an IP address of the guest machine with DHCP;
- For the filename parameter specify bootwiz.bin.
- Exit the configuration utility;
- Execute the command autoboot
More information
See also:
- Acronis Backup & Recovery 10: Recovery of a Windows Machine with Active Restore in KVM Environment Fails
- Acronis Backup & Recovery 10: Acronis Bootable Media Does Not Detect Network in RHEV Environment
- Acronis Backup & Recovery 10: Acronis Startup Recovery Manager Hangs in RHEV Environment
- Acronis Backup & Recovery 10: Acronis Startup Recovery Manager Call on F11 Fails in KVM Environment