1693: Acronis True Image 11 Home: Full Backups are not Deleted if Backup Location is Organized on FTP Server

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Updating to the latest build of Acronis True Image 11 Home should resolve the issue

This article applies to:

Symptoms

You have set up a Backup Location on an FTP Server. You have scheduled a task to save backups to this Backup Location with a backup policy. Consolidation works fine, but when the program is supposed to delete full backup, the full backup is not deleted and the error "archive is invalid or its type is unsupported" occurs in the log:

Cause

This is a product issue.

Solution

Update to the latest build of Acronis True Image 11 Home. See Downloading the Latest Build of Acronis Software.

More information

The issue has been fixed and does not occur in the current Acronis products.

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