This article describes why it may not be possible to connect to Acronis True Image Agent for Linux installed on openSUSE 10.2. The article also provides a solution for that.
When trying to connect from Acronis True Image Management Console to Acronis True Image Agent for Linux installed on openSUSE 10.2, the following error message is received:
Username or password is incorrect
According to Novell security advisory (CVE-2007-0003), pam_unix that was used to authenticate Acronis True Image Agent is no longer a part of openSUSE 10.2.
- Edit /etc/pam.d/acronisagent as follows:
%PAM-1.0 auth required pam_unix2.so account required pam_unix2.so
- Restart Acronis True Image Agent for Linux:
The article is related to openSUSE 10.2 only. If after applying the solution there are still issues, please contact Acronis Customer Central.