1663: Acronis Snap Deploy Cannot Find License Server During Installation of Acronis OS Deploy Server

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Last update: 12-11-2009

What to do in case you receive the error message stating that Acronis License Server cannot be found during the installation of Acronis OS Deploy Server


You receive License Server not found error message during the installation of Acronis OS Deploy Server. The exact error text may vary depending on particular build and language version of the product.


Acronis OS Deploy Server cannot properly determine the amount of licenses imported into Acronis License Server.


You can employ any of the two solutions below:

More information

If the computers pending for deployment and Acronis License Server are in different subnets, then you need to make sure that the router properly forwards multicast requests. This is vital since Acronis License Server is discovered by the target machines via multicast. However it relates only to the case if Acronis OS Deploy Server is installed with the Automatically find License Server in network option.

See also Use of Licenses in Acronis License Server.