Acronis True Image does not recognize tape drives when ARCserve is enabled
This article applies to:
- Acronis Backup Software
Backup archive cannot be saved to or restored from a tape drive, when ARCserve is turned on. Acronis Backup software simply does not detect that a tape drive exists.
Try disabling ARCserve and see if the issue persists. If it does, contact Acronis Support with reference to this article.
ARCserve is a backup and recovery solution.
See also Compatibility of Acronis Backup Software with Encryption Software.