1627: Compatibility of Acronis True Image with Kidswatch Time Control

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Acronis True Image hangs when there is Kidswatch Time Control installed on the machine

Symptoms

If there is Kidswatch Time Control product installed on the machine, then Acronis True Image hangs when trying to back up and shows 0% progress.

Cause

Conflicts with Acronis SnapAPI drivers.

Solution

Update your copy of Acronis True Image to the latest build. See Downloading the Latest Build of Acronis Software.

More information

You can search for the following files in Windows System Information to make sure that the issue relates to Kidswatch Time Control:

  • TCTray
  • Time Control Live Update

For information on Kidswatch Time Control please visit http://www.kidswatch.com/.

See Compatibility of Acronis Backup Software with Encryption Software.

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