1579: When Proceeding with the Purchase the Final Price Is Bigger Than the Price Next to the "Buy Now" Button

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Why the final price after an order processing can be higher


If you live in Europe, the most likely reason for the discrepancy in prices is due to VAT.

Any digital product sold into the European Union includes a VAT (Tax) charge. If a European Union citizen makes the purchase on our on-line store, the VAT will be applied regardless of what European country the customer is a citizen of. This is because  our on-line store, CleverBridge is located in Germany and the German VAT rate is applied.

However, if a business organization makes the purchase and has VAT ID, then the organization can enter it in the field and VAT will not be applied to the purchase.

More information

If none of the above is the case, then please contact Acronis Customer Central.


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