15725: Acronis Cyber Backup Software: "Failed to create volume snapshot"

Last update: 15-11-2022

The product cannot access the hard disk drive to create a snapshot

Symptoms

A disk/partition backup attempt fails with an error message similar to the following one:

Failed to create volume snapshot
Failed to start creating the volume snapshot
The device is not ready

Cause

There is no universal cause. Every issue requires investigation.

Solution

Use the free Acronis VSS Doctor tool to diagnose and fix the most common problems with VSS. If it didn't help, follow instructions below.

More information

See also:

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