15544: Acronis Backup & Recovery 10: Local and Network Storage Locations Are Grayed Out

Make sure that you installed a fully functional version of Acronis Backup & Recovery 10 as opposed to the online backup only

This article applies to:

  • Acronis Backup & Recovery 10 All Editions

Symptoms

  1. You install Acronis Backup & Recovery 10;
  2. You create a backup plan or backup policy;
  3. In Where to backup -> Archive all backup locations, except for Online backup storage, are grayed out:
Backup plan Backup policy

Cause

The installed version of Acronis Backup & Recovery 10 is for online backup only. See Acronis Backup & Recovery 10 Online.

To verify that the installed version is for online backup only, go to Help  -> About. If version description contains words for online backup, this means that the product is installed for online backup only and backup is only possible to Online backup storage:

See also Acronis Backup & Recovery 10 Online.

Solution

If you have licenses for Acronis Backup & Recovery 10, you need to activate the product to have access to full functionality.


More information

See also:

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