Change hard drive mode to SATA to resolve the issue
This article applies to:
- Acronis Snap Deploy 3
- You boot a Dell Latitude E6410 or E6510 from Acronis Bootable Media or from PXE Server;
- You select to boot into Acronis Snap Deploy Agent;
- The product errors out with messages similar to the following ones:
Unable to load Linux Kernel
Unable to load initial ramdisk
Issue in the product. Acronis Snap Deploy 3 is unable to detect hard disks of the computer in RAID mode.
- Install the latest build of Acronis Snap Deploy 3. See Downloading the Latest Build of Acronis Software.
(!) You need to recreate Acronis Bootable Media and/or reupload the components to PXE server after installing the latest build.
If installing the latest build does not help, change hard drive operation mode in BIOS to SATA.