15473: Acronis Snap Deploy 3: Acronis Universal Deploy Is Not Available After Installation If UAC Is Turned On

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Applies to:

Restart Acronis Remote Agent or perform installation under Administrator

This article applies to:

  • Acronis Snap Deploy 3
  • Acronis Universal Deploy 

Symptoms

  1. You install Acronis Universal Deploy from an account with administrative privileges (not native Administrator account) while UAC (Windows User Account Control) is turned on;
  2. After installation, the option to use Acronis Universal Deploy does not appear during deployment template creation.

Cause

Windows User Account Control does not allow restart of Acronis Remote Agent service during installation and thus necessary changes cannot be added to the product.

Solution

Preventive solution
  1. Turn off Windows User Account Control before installing Acronis Universal Deploy;      

    or

  2. Install the product under Administrator: right-click on the installation file and select Run as Administrator.
  3. Resultive solution

    If you did not use the preventive solution, then you need to restart the computer after installing Acronis Universal Deploy.

    If you cannot restart the computer, restart Acronis Remote Agent service instead:

    • Go to Start -> Run -> services.msc;
    • Right-click on Acronis Remote Agent and click Restart.

More information

See also Deploying Images with Acronis Snap Deploy.

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