1545: Saving an Image to a Mapped Drive from an Acronis Backup Task Fails Sporadically

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Why saving an image to a mapped drive may sometimes fail

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Symptoms

If you schedule a task in an Acronis backup product to save an image to a mapped drive, you may find that the operation does not succeed sometimes, and sometimes it does.

Cause

When you map a drive, it becomes mapped only under your Windows account. The Acronis product runs its tasks using the system account and so it is sometimes impossible to locate your mapped drive (especially when you are logged off).

Solution

Please use a full UNC path (e.g. \\server\share\) instead of a mapped drive.

See also Acronis Backup & Recovery 10: Backup/Restore Fails if There Are Capital Letters in a Subfolder on a Network Share.

More information

(!) This article applies to scheduled backups only. If a manual backup fails in similar conditions, the issue is not covered in this article.

See also Providing Credentials in Acronis True Image Schedule Task Wizard.

For information on how to map drives in Windows XP please see the Microsoft Knowledge Base Article 308582.

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