15376: Acronis Disk Director 11 Home: Operation Fails with Error Message "An internal error has occured"

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This has been fixed

 

This article applies to:

  • Acronis Disk Director 11 Home

Symptoms

  1. You try to perform an operation with a partition;
  2. When you right-click on a partition, you see an error  message:

    An internal error has occurred. Check the event log for more information

  3. Operation log contains error messages similar to the following ones:

    Error code: 20
    Module: 149
    LineInfo: d959f80cf9ecc44f
    Fields:
    Message: Applying has failed.
    --------------------
    Error code: 402
    Module: 54
    LineInfo: 490dc54208acb930
    Fields:
    Message: Fdisk operation has failed.
    --------------------
    Error code: 12310
    Module: 16
    LineInfo: 7afff41aef4ead
    Fields:
    Message: Failed to resize the volume.
    --------------------
    Error code: 3079
    Module: 16
    LineInfo: 7b37f344adb21745
    Fields:
    Message: The operation is not supported.

Cause

Issue in the product.

Solution

Download and install the updated version that includes the fix from your account at the Acronis website.

More information

This has been fixed.

See also:

 

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