15094: Compatibility of Acronis Backup Software with Check Point Encryption Software

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Last update: 19-02-2013

After restoring a disk encrypted with Check Point software, the partitions on it may become inaccessible

This article applies to:

  • Acronis Backup software


You can back up a disk encrypted with Check Point software. After restoring the backup, the following will happen:

  • The system partition will lose the on-the-fly encryption capabilities;
  • All other partitions on the disk will become inaccessible.

Sample scenario

  1. You have your system disk encrypted with Check Point software;
  2. Using Acronis software, you back up the entire disk (i.e. create an image of it);
  3. Then you restore the disk;
  4. After the restore, on system boot you may see an error message similar to the following one:

    Pointsec PC Error
    An unexpected problem has occurred and P95tray needs to close.
    An error report was not generated.
    Error code: 0x5001581 (0)

  5. All non-system partitions on the disk will be inaccessible:

As a workaround, you can reenable the Check Point encryption and regain access to the partitions by doing the following:

  1. On the restored disk, locate the prcheck.txt file;
  2. Open it in any text editor (e.g. Notepad) and add the following line:

    ignore old installation = NO

  3. Save the file;
  4. Reinstall the Check Point software.

    Data integrity will be preserved.

More information

See also Compatibility of Acronis Backup Software with Encryption Software.