14955: Acronis True Image Home 2011: Computer Hangs on Shutdown If Task Is Scheduled On Shutdown Once Per Day

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Operating Systems: 

This has been fixed

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. On Windows XP, you schedule a backup task On system shutdown and select Once a day only:

  2. You shut down the computer, backup runs fine.
  3. You start the computer again on the same day. When you try to shut down the computer, system freezes and/or you receive a message:

    End program - Acronis Scheduler2 Helper

Cause

Issue in the product.

Solution

(!) This has been fixed and the fix is available in the latest build of the product. See Installation of the latest update of an Acronis product.

More information

This has been fixed.

See also:

Tags: 

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