- You are trying to back up or recover virtual machines on ESX/ESXi server using Acronis Agent for ESX/ESXi or Agent for VMware
- Operation fails with an error message similar to the following one:
Cannot back up virtual machines of the ESX/ESXi server because the "vStorage APIs" feature is not installed on the server
VMware vStorage APIs are not installed on the ESX/ESXi server.
You can check if this feature is installed in Configuration -> Licensed Features on the ESX/ESXi server:
There are two possible solutions:
- You can install the regular Acronis Agent (for Windows or for Linux) into the guest operating system on virtual machines to back them up.
- Contact VMware to learn how to make VMware vStorage APIs available for your ESX/ESXi server.