14451: Acronis License Server Does Not Accept Serial Numbers for Acronis Recovery for MS Exchange and Acronis Recovery for MS SQL Server

This is normal behavior. Enter the serial number directly in the Acronis Agent installation assistant

This article applies to:

  • Acronis Recovery for Microsoft Exchange
  • Acronis Recovery for MS SQL Server

Symptoms

  1. You add a license for Acronis Recovery for Microsoft Exchange or Acronis Recovery for MS SQL Server to Acronis License Server:

  2. Adding license fails with the message similar to: 

    Failed to add the license keys

Cause

This is normal behavior. Acronis License Server does not accept serial numbers for Acronis Recovery for MS Exchange or Acronis Recovery for MS SQL Server.

Solution

Enter the serial number directly in the Acronis Agent installation assistant:

More information

See also:

Contact Acronis Customer Central if you have any questions or need assistance.

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