What should be checked if an Acronis Home product does not accept serial number
- You insert serial number in Acronis product installation or activation wizard;
- You receive an error message similar to the following one:
The serial number is incorrect. Please enter the correct number.
Possible causes are:
- Serial number does not match the product that you are installing
- Serial number is typed incorrectly
- Issue with the serial number
- Entered serial number could not be verified online
Acronis True Image 2018, 2019 and 2020
See the following article Acronis True Image: "The serial number is incorrect" error
Contact Acronis Customer Central if you have any questions or need assistance.
(!) Serial number and license key are the same thing in Acronis products.
- How to find the serial number of your Acronis product
- Activating a Boxed Version of an Acronis Product
- Pasting Serial Number in the Installation Wizard of Acronis Products