14298: Acronis Backup & Recovery 10 Server for Linux: Acronis Bootable Media File Backup Fails on Symbolic Links

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This has been fixed

This article applies to:

  • Acronis Backup & Recovery 10 Server for Linux

Symptoms

  1. You have Acronis Bootable Media created with Acronis Backup & Recovery 10 Server for Linux;
  2. You boot your machine from the Acronis Bootable Media and attempt a file backup;
  3. Immediately after the backup starts, the machine reboots. No backup is performed.

Cause

This is a known issue. The issue is specific only to file backup of symbolic links.

Solution

This has been fixed and the fix is available in the latest build of the product. See Installation of the latest update of an Acronis product.

As a workaround, you can also create a disk backup and use the Exclusions option to exclude all the folders you do not intend to back up.

Or you can run the file backup from the product in Linux.

More information

This has been fixed.

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