13932: Acronis Backup and Security 2010: Virus Scan Tasks Cannot be Scheduled on Windows 7 x64

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Last update: Wed, 2010-09-01 09:41

This is an issue in the product. You can execute the task manually

This article applies to:

Symptoms

  1. You run Acronis Backup and Security in Expert mode on Windows 7 x64;
  2. You go to Antivirus -> Virus Scan and schedule a virus scan task;
  3. When you click OK to apply the schedule, nothing happens:

    If you close the window using the "X" button, a clock icon appears, but the task does not start at scheduled time:

Cause

Issue in the product.

Solution

As a workaround, run the scan task manually using the Run Task button:

More information

Acronis Development Team is working on fixing this issue.

(!) This article applies only to Windows 7 x64. If you encounter this issue under a different operating system, please contact Acronis Customer Central.

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