13774: Acronis True Image Home 2011: Installation Over Acronis Internet Suite 2010 or BitDefender Fails

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This has been fixed

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You attempt to install Acronis True Image Home 2011 over Acronis Internet Security Suite 2010 or BitDefender software;
  2. The installation fails with an error message similar to one of the following:

    The following products are incompatible with the one you are going to install. Uninstall these products manually and then restart installation:

    BitDefender Internet Security Suite

    Acronis Internet Security Suite

Cause

This is a known installation compatibility issue with these products:

  • BitDefender Internet Security Suite
  • Acronis Internet Security Suite

Solution

(!) This has been fixed and the fix is available in the latest build of the product. See Installation of the latest update of an Acronis product.

More information

This has been fixed.

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