The issue is in the VNC server XRender support
This article applies to:
- Acronis Backup & Recovery 10 Advanced Server (Agent for Linux)
- Acronis Backup & Recovery 10 Server for Linux (Standalone)
- Acronis Backup & Recovery 10 Advanced Server - Virtual Edition (Agent for Linux)
- You attempt to start Acronis Management Console on Ubuntu VNC server;
- On the start attempt, you are prompted to work without XRender;
- Acronis Management Console starts to draw and then unexpectedly closes with the following error message:
FXImage::restore: unable to restore image. Aborted
The VNC server that you have uses outdated X-libraries that have an issue with XRender.
GUI of Acronis Backup & Recovery 10 relies on the XRender extension to work.
Newer VNC server with up to date X-libraries (including the XRender extension) does not have this issue.
You most likely have Ubuntu, Red Hat, or CentOS with outdated X-libraries. So, to fix the issue, upgrade your VNC server from source.
If you are going to use TigerVNC, install it using package manager, if possible - for example, using apt-get in Ubuntu, or yum in CentOS.
Sample instructions for Red Hat 4
- Download http://tigervnc.sourceforge.net/
- Unpack it into <tigervnc_sources>
- Download (the version has to be the same with the above source):
- Unpack it into <tigervnc_sources>/unix
- Install the following packages:
- Issue under root:
- Issue in <tigervnc_sources>/unix:
- Change the password:
- Start VNC server:
- The port is assigned as:
$vncPort = 5900 + $displayNumber;