This has been fixed

This article applies to:

• Acronis True Image Home 2010
• Acronis Backup & Recovery 10 (All Editions)

Symptoms

1. You attempt to start your Dell machine from Acronis Bootable Media;
2. After loading, the machine reboots.

Cause

This is an issue with Acronis Bootable Rescue Media on specific to Dell machines. This has been fixed.

Solution

For Acronis Backup & Recovery 10 and Acronis True Image Home 2011:

• Install the latest build of the product and recreate Acronis Bootable Media. See Installation of the latest update of an Acronis product.

For Acronis True Image Home 2010:

• Contact Acronis Support with a reference to this article;
• You will receive a link to download an ISO image that has the fix;
• Burn the downloaded ISO image to a disc. See Burning an ISO Image.

More information

This has been fixed.