11992: Acronis True Image Home 2010 Netbook Edition: Acronis Bootable Media Does Not Work on ASUS Eee PC 1101/1105HA

use Google Translate

Operating Systems: 

Please request a modification of Acronis Media Builder from Acronis Customer Central and recreate Acronis Bootable Media

This article applies to:

  • Acronis True Image Home 2010 Netbook Edition

Symptoms

  • You are attempting to boot your netbook machine from Acronis Bootable Media;
  • Acronis Bootable Media hangs or reboots.

Cause

Issue in the Acronis Bootable Media.

Solution

Please request a modification of Acronis Media Builder from Acronis Customer Central, and then recreate Acronis Bootable Media:

  1. Contact Acronis Customer Central with a reference to this article;
  2. You will receive a ZIP file;
  3. Extract the kernel.dat and ramdisk.dat files from the ZIP file;
  4. Rename the extracted ramdisk.dat to ramdisk_merged.dat;
  5. Copy the kernel.dat and ramdisk_merged.dat to the following folders:

    Windows 32 bit: \Program Files\Common Files\Acronis\TrueImageHome\
    Windows 64 bit: \Program Files (x86)\Common Files\Acronis\TrueImageHome\

    Windows 32 bit: \Program Files\Common Files\Acronis\TrueImageHome\
    Windows 64 bit: \Program Files (x86)\Common Files\Acronis\TrueImageHome\

  6. You will be asked to replace the existing files. Click Yes or Copy and Replace;
  7. Recreate Acronis Bootable Media.

More information

See also Acronis True Image Home 2010, Acronis Backup & Recovery 10: An Attempt to Start a Dell Machine from Acronis Bootable Media Results in a Reboot.

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
9 + 7 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.