11537: Acronis Disk Director Home: Collecting System Information

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Operating Systems: 

Click Help -> Collect system information

This article applies to:

  • Acronis Disk Director 12 Home
  • Acronis Disk Director 11 Home

Introduction

A system information export lets Acronis Support Engineers have a better insight into the issue you may be experiencing.

In Windows, the information is collected using the AcronisInfo Utility, which is built in the product. For a complete list of the items collected, please see AcronisInfo Utility.

From Acronis Bootable Media, Acronis Linux Report is collected.

Solution

More information

Please attach the SysinfoOutput file to your request when contacting Acronis Customer Central.

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