11422: Acronis True Image Home 2010: Regular Backup Cancels Acronis Online Backup

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If an Acronis Online Backup is running when the regular backup starts, the former will automatically be canceled

This article applies to:

  • Acronis True Image Home 2010
  • Acronis True Image Home 2010 Netbook Edition


  1. You have Acronis Online Backup running;
  2. With the Acronis Online Backup running, you start regular backup;
  3. The Acronis Online Backup terminates.

Sample scenario

  1. You schedule backup of some files to the Acronis online storage to start at 12:06 PM;
  2. You schedule a backup of your partition to a local disk to start at 12:10 PM;
  3. At 12:06 PM the Acronis Online Backup starts and is running;
  4. At 12:10 PM the regular backup starts and terminates the Acronis Online Backup;
  5. As a result, the regular backup completes successfully. The Acronis Online Backup is terminated.


Issue in the product.


Please schedule so that Acronis Online Backup starts after the regular backup or at a different time.

If Acronis Online Backup starts when the regular one is running, none of the backup tasks terminates - both complete successfully.

More information

Acronis Development Team us working on fixing the issue.