11376: Temperature Alert Reported by Acronis Drive Monitor

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To eliminate this problem completely, review the drive(s) cooling

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Symptoms

Acronis Drive Monitor reported the following alert for one of the disk drives monitored:

 Disk temperature is above the alert level

Cause

S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) is a disk monitoring technology which reports internal hard disk temperature among other parameters. The temperature is read using a sensor installed inside of the drive.

Drive overheating may be caused by insufficient air ventilation around the drive, or by environmental temperature exceeding the normal levels.

With default temperature settings, Acronis Drive Monitor may report temperature alert when the drive temperature is still within operational range specified by the drive manufacturer. The reason of the early reporting is because the drives working in the temperature range exceeding alert level statistically have increased probability of unexpected failure, even if this stays within the operational range specified by the manufacturer.

Solution

Short-term overheating slightly above the alert level does not cause permanent drive damage. Therefore, as soon as the temperature drops, Acronis Drive Monitor should restore the normal status.

Make sure recent backup is available. Please note that intensive disk use including backup operation may increase temperature even more, so it is better to begin backup when the temperature goes back to the normal range.

To avoid this problem in future, review the computer and drive(s) cooling. Make sure the cooling fan, if installed, is operational. Otherwise, if the problem is commonly encountered, you may want to install additional cooling fan for desktops or servers to improve air circulation around your drives, or use a cooling pad for laptops. You can also contact the vendor of your hard disk for recommendations.

More information

Please contact the vendor of your hard disk for more information and recommendations.

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