10923: Acronis Backup & Recovery 10: An Attempt to Run Compacting Task Fails with "Failed to run now: error occurred while enumerating the task"

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Operating Systems: 

Manually recreate Acronis Storage Node tasks to fix the issue

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. You try to manually run a compacting task on a Storage Node;
  2. You get the following error message:

    Failed to run now: error occurred while enumerating the task;
    Failed to convert: invalid task ID.

Cause

Unknown.

Solution

To workaround the problem, please do the following:

  1. Delete and recreate the tasks as described in Acronis Backup & Recovery 10: Manually Recreating Acronis Storage Node Tasks;
  2. Check if the compacting task can be executed successfully.

More information

If the solution does not help, please contact Acronis Customer Central with a reference to this article.

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