This prompt can be safely skipped
This article applies to:
- Acronis Backup & Recovery 10
- Acronis True Image Home 2010 Plus Pack
- Acronis True Image Home 2011 Plus Pack
- Acronis True Image Echo
- You are restoring an image of Windows to dissimilar hardware using Acronis Universal Restore;
- You get a prompt similar to the following one:
Device driver 'PNP0c14' for 'Microsoft Windows XP Professional' cannot be found. Place the driver on a removable media and click Retry.
Issue with the product. Acronis Universal Restore should not prompt for this driver, as it will be installed automatically by Windows once the recovered system boots for the first time.
Prompt for this driver can be safely skipped. Skipping this PNP0c14 prompt will not affect the restored operating system. The restored operating system should boot successfully.
(!) You should not skip prompts for other drivers. Please follow one of the below articles corresponding to the Acronis product you are using:
- Restoring to Dissimilar Hardware with Acronis Backup & Recovery 10 Universal Restore
- Acronis True Image Home 2011 Plus Pack: Restoring to Dissimilar Hardware with Acronis Universal Restore
- Restoring to Dissimilar Hardware with Acronis True Image Home 2010 Plus Pack
- Restoring to Dissimilar Hardware with Acronis True Image Echo Universal Restore