1711: Firewall settings for Acronis products

To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings.

Acronis True Image uses the following ports:

  • TCP ports 443 and 80
  • TCP ports 44445 and 55556 for login, activation and access to Acronis cloud
  • TCP ports 58085 and 58081 for local mobile backup
  • TCP and UDP ports 20 and 21 for backup to FTP

Acronis Backup 12.5, Acronis Backup 12 on-premise deployment

  • TCP port 9876 is for remote installation, remote upgrade and managed storage data
  • TCP ports 445 and 25001 for remote installation
  • TCP ports 7780, 9852, 9860, 9862, 9876, 9877 for communication between components
  • TCP ports 9850 and 9851 for command line (acrocmd, acropsh) commands
  • TCP ports 443 and 902 to access the vCenter Server and ESX(i) hosts
  • TCP ports 443, 44445, and 55556 for backup to cloud
  • TCP port 6109 for Active Protection

Acronis Backup Cloud, Acronis Backup 12.5 cloud deployment, Acronis Backup 12 cloud deployment

  • TCP ports 443 and 8443 for accessing the backup console, registering the agents, downloading the certificates, user authorization, and downloading files from the cloud storage.
  • TCP ports 7770...7800 for communication between components
  • TCP ports 445 and 25001 for remote installation
  • TCP ports 443 and 902 to access the vCenter Server and ESX(i) hosts
  • TCP port 44445 for data transfer during backup and recovery
  • TCP ports 443, 44445, and 55556 for backup to cloud
  • TCP port 6109 for Active Protection

Acronis Backup (Advanced) 11.7/11.5 uses the following ports:

  • TCP port 9876 for installation (local and remote) and for communication between components
  • TCP ports 445 and 25001 for remote installation
  • TCP ports 443 and 902 to access the vCenter Server and ESX(i) hosts
  • TCP ports 443, 44445, and 55556 for backup to cloud

Acronis Snap Deploy uses the following IP Addresses:

  • IPv4 multicast address: 239.255.219.45
  • IPv6 multicast address: FF05::fAA5:741E

Acronis PXE Server of Acronis Snap Deploy uses the following ports and IP address:

  • UDP ports 67, 68, 69
  • Broadcast address: 255.255.255.255

Acronis Backup & Recovery (including Acronis License Server) uses the following ports:

  • TCP port 9876
  • TCP port 25001 for remote installation

Components of Acronis True Image 9.1/Echo, Acronis Recovery for MS SQL Server, and Acronis Recovery for Microsoft Exchange use the following ports for remote operation:

  • UDP port: 9876
  • TCP port: 9876, if busy, choose at random
  • Acronis Management Console UDP port: 9877, if busy, choose at random

For the full list of remote installation prerequisites refer to the user guide of the respective product.

Do not stop Windows Firewall service on Windows Vista/7/8/10/2008/2008 R2/2012/2012 R2. You can turn the firewall features off by using the Group Policy settings described in this Microsoft TechNet article.

FTP-server must allow passive mode for file transfers. It is recommended that you change the source computer Firewall settings to open ports 20 and 21 for both TCP and UDP protocols and disable the Routing and Remote Access Windows service.

See also Acronis Snap Deploy Network Connections during Image Deployment.

 

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