Ransomware protection—Ransomware is malicious software that encrypts your files or blocks access to an entire system, and then demands ransom for restoring access to your data. Acronis True Image 2017 New Generation monitors processes running on your computer by using the real-time mode. When it detects a third-party process that tries to encrypt your files, it informs you about it, and asks if you want to allow the process to modify your files or block the process. In case your files still were encrypted, Acronis True Image 2017 New Generation will suggest recovering them from previously created file copies.

Proving file authenticity with Blockchain technology—Acronis True Image 2017 New Generation uses the Blockchain technology to provide top-level security for your backed-up files. This technology gives you the guarantee that your files have not been modified by fraudulent software, and when it is time to recover, you recover data from exactly the same file that was backed up.

Mobile and Facebook backup encryption—Before you create a backup, you can turn on the backup encryption option and protect the backup by using a password.

Browsing content of local mobile backups—When you have a backup of your mobile data on a computer, you can browse the backup content, including photos and videos. The access to the files is read-only, so if you need to modify the files, you first need to copy them to a different folder.

• Local archiving—When you archive your old, large, or rarely used files, Acronis Cloud is not the only possible destination. You can also select local storage, including NAS, an external hard drive, or a USB flash drive. Your local archives are placed into Acronis Archive, which can be accessed in File Explorer under Favorites, along with your cloud archive.
• Archive encryption—To protect the archived data from unauthorized access, you can encrypt the archive with industry-standard AES (Advanced Encryption Standard) cryptographic algorithm with a 256-bit long key.
• File search in backups—When you recover your data, you can use search to easily find a specific file or folder in the selected backup. You can type the full file name or type a partial file name and use common wildcard characters (* and ?).
• Auto-detection of NAS devices—If you use NAS in your home network, Acronis True Image will detect it and suggest backing up to this device. All NAS devices are detected correctly even without Bonjour software installed on your computer.
• Mobile device backup to local storage—If you have an iOS or Android smartphone or tablet, you can protect your mobile data, such as photos, video files, contacts, and calendars. In addition to Acronis Cloud, you can now store your mobile backups in local storage on your computer. For this operation, you need to have Acronis True Image installed on your computer and the Acronis True Image mobile app installed on your mobile device.
• Improved user interface—Due to popular Customer requests, the product interface was improved and simplified. This includes sorting backups in the list, adaptation for NAS devices to use as a backup destination, backup encryption indication, and other items.
• Default sync removal—You can delete the default sync, as any other ordinary sync. It will not be recreated automatically.
• Automatic backup destination recognition—When Windows assigns a different drive letter to the device that you use as a backup destination, the backup settings will not be broken. Acronis True Image recognizes the device and continues the backup without errors.

Please check the confirmation e-mail. It contains links to the installation files.

You can find the installation file of the latest build in your account at any time:

1. Log in into your account.
2. Navigate to Products.
3. Under your registered products locate Acronis True Image and click Download. The latest build will be downloaded.

If you already have Acronis True Image 2016 or Acronis True Image 2015 installed, there is no need to remove the old version and reinstall the software. Start the installation file of Acronis True Image 2017 and install the product. After upgrade, create a new bootable media.

If you already have Acronis True Image 2014 or older versions, you need to delete these first and then install Acronis True Image 2017.

Check solutions we have listed in this article. For assistance, contact Acronis Customer Central.

You will be asked to log in to your account when you first start Acronis True Image (the software remembers your login, so you will not need to re-enter it every time). When you provide your account's credentials, the software will automatically activate the serial number registered in your account and make all features available in Acronis True Image Cloud active immediately (otherwise you will need to log in later).

Serial number can be used on both Windows and Mac. This means you can reinstall the software using the same serial number on a Mac, when you replace a Windows computer with a Mac (and vice versa).

Acronis True Image 2017 1-time purchase licenses are not accepted in Acronis True Image New Generation, this version only works with subscription licenses. You need to uninstall Acronis True Image New Generation, and then download and install Acronis True Image.

In other cases, follow solutions described in Article 56646. For assistance, contact Acronis Customer Central.

Cause

• You exceed the limit of available activations. For example, you have a Acronis True Image 2017 for 1 computer and attempt to install Acronis True Image 2017 on more than 1 machine.
• You reinstall or upgrade your operating system.
• You upgrade your machine with new hardware.
• You replace your machine with a new one.

If you want to use Acronis True Image 2017 on more machines than you license allows, you will need to purchase additional serial numbers and activate the new copies.

If you have reinstalled or upgraded your operating system or hardware, or simply moved the product to a different machine, reactivate Acronis True Image 2017 in the new environment: click here for instructions.

When backing up your computer, you have three options: back up the entire machine, individual disks or individual files and folders. Entire machine backup guarantees the complete protection of your system, programs and documents. You can restore all your data in case your system won't boot or when you decide to replace your computer. Follow this illustrated step-by-step guide.

Alternatively, you can back up individual disks or files and folders (more information here).

You can back up your mobile device's data to Acronis Cloud or local storage on your computer.

Follow these steps to back up your mobile device to a folder on your computer.

To back up your mobile device to cloud storage, you need an Acronis Cloud Storage subscription. A free 1 TB subscription is available to all users of Acronis True Image Premium Subscription (New Generation) and a free 50 GB subscription is available to all users of Acronis True Image Standard Subscription. Otherwise you can purchase a subscription to Acronis Cloud Storage.

Follow this guide to back up your mobile device to Acronis Cloud.

You can store your backups in Acronis Cloud when you have an Acronis Cloud Storage subscription.

We highly recommend using the Cloud storage as it is the only way to protect your data from the hardware damage (as opposed to an internal drive or an external USB drive) or theft. Furthermore it gives you the opportunity to access and restore your data anytime and from anywhere.

With Acronis True Image you can back up your Facebook photos, videos, timeline, comments, liked pages, and events. See this article for details.

1. While creating a backup, click on Options:
   
   
2. Click on Advanced:
   
   
3. Scroll down to Performance:
   
   
4. Select compression level:
   
   

Compression is not available for backup to cloud, data in your cloud backup is deduplicated automatically: before you start an online backup, Acronis True Image analyzes the data that you selected. If there are two or more identical data blocks, only one of them will be uploaded to Acronis Cloud.

1. Start your computer with Acronis bootable rescue media.
2. On the home screen, select My disks below Recover.
3. Select the system disk or partition backup to be used for recovery.
4. Select Recover whole disks and partitions as recovery method.
5. Select Items to recover - partitions you want to recover.
6. Carefully read the summary of operations and click Proceed if all selections were made correctly.

Acronis True Image 2017 can also restore backups created with these older versions: Acronis True Image 2016, Acronis True Image 2015.

1. Select the backup that contains the files which you want to recover. Click Recover Files
2. Select the files you want to recover
3. Select the location for recovered files. It can be the original location or any other location on your computer

For detailed information see this article.

1. When your new computer's hardware differs from the old, you need to prepare drivers for this hardware, so the operating system in the backup will recognize the new hardware.
2. Start your new computer with Acronis bootable rescue media.
3. On the home screen, select My disks below Recover.
4. Select the system disk or partition backup to be used for recovery.
5. Select Recover whole disks and partitions as recovery method.
6. Select Items to recover - partitions you want to recover.
7. Carefully read the summary of operations and click Proceed if all selections were made correctly.
8. Create Acronis Universal Restore bootable media and boot your new computer.
9. Select Apply Universal Restore.
10. Specify the drivers.
11. Click OK to start Universal Restore process.
12. Start the computer when Acronis True Image finishes Universal Restore.

See a detailed illustrated guide here.

1. Get your serial number using Serial Number Retriever.
2. Register your serial number
3. Download ISO file of the product from PRODUCTS.
4. Burn the ISO Image. See Burning an ISO Image.
5. Boot the machine from the ISO Image and restore the machine from your backup archive.

Follow this article for detailed instructions.

 Follow this article for detailed instructions on how to use Acronis True Image 2017 to recover Windows from a boot failure.

For cloning laptops see this article.

Follow this step-by-step guide.

No, you can only clone basic MBR and GPT-disks.

Here is how you can find out the type of partitions layout of your hard drive in Disk Management:

1. Open Disk Management: Start -> Run -> type diskmgmt.msc
2. See if the disk is Basic:
   
   You can clone this type of disk.

If your disk is dynamic, you cannot clone it:

Yes, Acronis Acronis True Image 2017 allows you to clone your HDD to SSD.

Before cloning:

1. Make sure the target disk (SSD) has more free space than is occupied on you old disk (HDD), you won't be able to clone if the data cannot fit to the new disk.
2. Make sure the drive you want to clone is a basic drive.

Cloning procedure:

1. On the sidebar, click Tools, and then click Clone disk.
2. Follow on-screen instructions.

As alternative to cloning, you can create a backup of your drive and restore it to the new SSD. This method provides more flexibility and control over migration.

Data archiving is a tool that allows you to free up space on your computer by moving big or rarely used files to a local storage or to Acronis Cloud. See detailed description here.

This technology gives you the guarantee that your files have not been modified by fraudulent software, and when it is time to recover, you recover data from exactly the same file that was backed up.

For detailed instructions on how to create notarized backups, check this article.

This feature protects your computer from ransomware - malicious software that blocks access to some of your files or entire system and demands a ransom for unblocking. Your computer can be attacked by ransomware when you visit unsafe websites, open email messages from unknown people, or when you click suspicious links in social networks or instant messages.

To protect your computer from ransomware, Acronis True Image New Generation monitors processes running on your computer. When it detects a third-party process that tries to encrypt your files, it informs you about it and asks if you want to allow the process to modify your files or block the process.

For detailed instructions on how to use Acronis Active Protection, see this article.

Yes, Try&Decide is implemented in Acronis True Image 2017.

1. On the Tools tab click More tools:
   
   
2. Double-click Try&Decide:
   

Yes, Acronis True Image 2017 supports UEFI/GPT with the following limitations:

• Creation of Acronis Secure Zone on dynamic disks is not supported.
• Recovery of a dynamic volume as a dynamic volume with manual resizing is not supported.
• "Clone disk" operation is not supported for dynamic disks.

1. On the Tools tab click More tools:
   
   
2. Double-click Acronis Startup Recovery Manager:
   

See this article.

Follow this article, if sending e-mail notifications to Gmail fails.

Follow this article, if sending e-mail notifications to Yahoo or Outlook/Live/Hotmail fails.

Follow this article, if you experience another issue with e-mail notifications.

Follow this article, if you have moved Acronis True Image to another machine, or changed hardware/operating system, and get "You've exceeded the maximum number of activations for this serial number" error.

Follow this article, if activation fails with "Failed to connect to the Acronis activation server".

For assistance, contact Acronis Customer Central.