1637: Acronis Linux Report

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The Acronis Linux Report output can be useful to diagnose an issue when running Acronis software from bootable media

This article applies to:

  • Acronis True Image 11 Home
  • Acronis True Image Home 2009
  • Acronis Snap Deploy 3.0
  • Acronis True Image Echo

(!) For Acronis Disk Director 11 see Acronis Disk Director 11 Home: Collecting System Information.

(!) For Acronis True Image 2014 see Acronis True Image 2014: Generating System Report.

(!) For True Image 2013 by Acronis see True Image 2013 by Acronis: Generating System Report.

(!) For Acronis True Image Home 2012 see Acronis True Image Home 2012: Generating System Report.

(!) For Acronis True Image Home 2011 see Acronis True Image Home 2011: Generating System Report.

(!) For Acronis True Image Home 2010 see Acronis True Image Home 2010: Generating System Report.

(!) For Acronis Backup & Recovery 10 see Acronis Backup & Recovery 10: Generating System Report.

(!) For Acronis Backup & Recovery 11 see Acronis Backup & Recovery 11: Generating System Report.

(!) For Acronis Backup 11.5 see Acronis Backup 11.5: Generating System Report.

Introduction

The full versions of all the standalone bootable modules of Acronis products are based on Linux.

Should you run into an issue when working with a standalone version of Acronis software, you can create an Acronis Linux Report and send it with your request for support.

Solution

If you use Acronis True Image 11 Home, Acronis True Image Home 2009, Acronis Snap Deploy 3.0, or any edition of Acronis True Image Echo, please create Acronis Linux Report as follows:

  • If you have a floppy drive and you are booting from an Acronis Bootable CD, click here.
  • If you do not have a floppy drive and you are going to use digital camera to create screenshots, click here.
  • If you would like to create the report on a flash drive, click here.
  • If you would like to create the report on a network share with DHCP running, click here.

If you use any other older Acronis product, please create Acronis Linux Report as follows:

  • If you have a floppy drive and you are booting from it, click here.
  • If you have a floppy drive and you are booting from an Acronis Bootable CD, click here.
  • If you do not have a floppy drive and you are going to use digital camera to create screenshots, click here.
  • If you would like to create the report on a flash drive, click here.
  • If you would like to create the report on a network share with DHCP running, click here.

More information

Acronis Linux Report can be helpful only if you are experiencing an issue with Acronis software when running it from a standalone version.

If you run into an issue when working with Acronis software in Windows, then please create an Acronis Report output file. See AcronisInfo Utility.

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