Acronis True Image 2020

All articles related to Acronis True Image 2020.

User guide for Acronis True Image on Windows 
User guide for Acronis True Image on Mac

FAQs & Hot Topics

Acronis Active Protection: Frequently Asked Questions
Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features
Acronis True Image and BitLocker FAQ
List of support options for Acronis products
Acronis True Image 2020: Licensing and Upgrade FAQ
How to upgrade to Acronis True Image 2020
Acronis True Image 2020 on Mac: FAQ
Acronis True Image 2020 FAQ

Security Updates

Acronis True Image 2020 Update 4: Security Content

Licensing, Requirements, Features & More

Acronis Cyber Protect Home Office, Acronis True Image: Community Tools
How to download Acronis bootable media ISO
Firewall settings for Acronis products
How to find the serial number of your Acronis product
Acronis Software: exclude program folders and executables from antivirus and other security programs
Acronis True Image: compatibility with BitLocker
Acronis Cyber Protect Home Office, Acronis True Image: Compatibility with Memory integrity feature
Acronis True Image 2020 and 2021: tib and tibx backup format usage
Backup archive compatibility across different product versions
Acronis software: Windows mapped network drives are not supported
How to check whether your license is perpetual or subscription
Acronis True Image 2020-2021: new tibx backup format FAQ
Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features
Solid state drive support in Acronis products
Acronis Universal Restore
Refund policy for Personal products
Acronis True Image 2020 and 2021: tibx backups in local destinations
Acronis Cyber Protect Home Office, Acronis True Image: Supported File Systems
EFI-based operating systems support in Acronis products
Acronis Cyber Protect Home Office, Acronis True Image: Windows Insider Program (beta) builds support
Acronis Cyber Protect Home Office, Acronis True Image: Limitations of tibx backups
How to activate boxed versions of Acronis products
Acronis Bootable Media displays wrong drive letters
Windows 10 support in Acronis products
Available languages of Acronis products
Acronis True Image: Disk clone is not visible in Windows Explorer
Ext4 Support in Acronis Products
Acronis Cyber Protect Home Office, Acronis True Image: unsupported CPU and operating systems
Acronis Backup Software: 32-Bit UEFI Devices Support Limitation
Acronis Cloud Storage: list of supported countries
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
USB 3.0 support in Acronis products
Acronis Software: Advanced Format Drives Support
Windows activation required after restore with Acronis Universal Restore, cloning or converting backup to virtual machine
Archive Compression in Acronis Products
Windows Home Server support in Acronis products
Acronis Backup to Cloud access ports and hostnames
Windows 8 support in Acronis products
Acronis backup software does not support FTPS
Acronis Cyber Protect Home Office, Acronis True Image: support for Macs with Apple silicon processor
Acronis Cyber Protect Home Office, Acronis True Image: virtual machines support
Acronis True Image: Smart Exclusions in Backup to Cloud
macOS Mojave(10.14) support in Acronis True Image
Acronis True Image on Mac: Boot Camp support
Acronis Cyber Protect Home Office, Acronis True Image: archiving exclusions
Acronis True Image 2020 licensing
Acronis True Image does not support Storage Spaces
Acronis True Image: data size in statistics bar
Acronis True Image 2020: do not delete first tibx file
Acronis Cyber Protect Home Office, Acronis True Image: Apple Beta Software support

How-tos

Acronis Cyber Protect Home Office, Acronis True Image: Community Tools
How to download Acronis bootable media ISO
How to temporarily turn off Windows Defender Antivirus on Windows 10
Acronis Cyber Protect Home Office, Acronis True Image: how to clone a disk
How to clone a laptop hard drive
How to find the serial number of your Acronis product
Acronis Cyber Protect Home Office, Acronis True Image: Active Cloning in Windows
Creating an MS Installer Log of Acronis Software
Acronis True Image 2020: Restoring to dissimilar hardware with Acronis Universal Restore
Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media
Acronis True Image 2019, 2020 and 2021: How to delete old backups
Acronis Cyber Protect Home Office, Acronis True Image: how to set up email notifications about backup status
Acronis Cyber Protect Home Office, Acronis True Image: how to disable Active Protection in Windows
Acronis Cyber Protect Home Office, Acronis True Image: how to delete backups in Acronis Cloud and free up Cloud storage space
Acronis True Image: how to restore the system to the original disk from within running Windows
How to turn off the automatic renewal of a subscription
Acronis True Image: Collecting System Report
Acronis True Image: how to transfer license to a new computer
Acronis Cyber Protect Home Office, Acronis True Image: how to grant full disk access on macOS 10.14 Mojave or later
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image 2020: how to create bootable media
Acronis True Image 2020: How to activate license
Acronis Cyber Protect Home Office, Acronis True Image: how to create Acronis Survival Kit
Acronis Cyber Protect Home Office, Acronis True Image: How to clone a disk on Mac
Acronis True Image 2020: How to restore your computer with WinPE-based or WinRE-based media
Acronis True Image: how to purchase more cloud storage
Acronis True Image 2020 (Windows): "You've exceeded the maximum number of activations for this serial number"
Acronis True Image 2020 (Windows): how to update to the latest build
Acronis Cyber Protect Home Office, Acronis True Image: how to enable Active Protection in Windows
Acronis True Image: how to exclude a file or folder from a backup
How to activate boxed versions of Acronis products
Acronis Cyber Protect Home Office Essential, Advanced and Premium: how to manage subscription licenses
Changing Keyboard Language in Acronis Bootable Media
Making Acronis Products Compatible with Antivirus Software
Acronis Cyber Protect Home Office, Acronis True Image: adding a previously created backup to the backups list
Acronis Cyber Protect Home Office, Acronis Cyber Protect 15: How to change Acronis Startup Recovery Manager delay time and key
Acronis Cyber Protect Home Office, Acronis True Image: how to back up Microsoft 365 accounts
Acronis True Image 2020: how to view and manage backup versions in new backup format
Backing Up a NAS Unit
Acronis Cyber Protect Home Office: how to purchase Essentials, Advanced or Premium subscriptions for additional computers
Acronis True Image 2019, 2020 and 2021: how to install Acronis application for mobile backup to a NAS
Acronis True Image: how to restore files and folders from Cloud Storage (web restore)
Acronis True Image 2020: how to back up entire computer
Acronis Active Protection slows down applications without a valid digital signature that modify many files in a short period of time
Acronis Cyber Protect Home Office, Acronis True Image: Send Feedback
Acronis True Image 2020: how to switch from trial to full
How to upgrade to Acronis True Image 2020
Acronis True Image 2020 and 2021: Replica (Dual protection)
Acronis True Image on Mac: how to restore from a backup which is not listed
Acronis True Image: 'Snapshot for backup' option overview

Technical Questions & Known Solutions - Installation, Update

Acronis Cyber Protect Home Office, Acronis True Image: modify, update and clean installations on Windows
Acronis Cyber Protect Home Office, Acronis True Image: Installation Fails in Windows
Acronis True Image: Installation fails with "The system cannot find the file specified"
Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"
Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"
Acronis Cyber Protect Home Office, Acronis True Image 2017-2021: Creating an MS Installer Log
Acronis True Image: Installation Fails with "%1 is not a valid Win32 application" on Windows 10
Acronis products: Installation fails while installing over a previously deleted product
Acronis True Image: credentials are not accepted at acronis-upgrade.de
Acronis True Image 2021: Installation hangs at 10%
Acronis True Image: Installation Fails with "Another installation is already in progress"
Acronis True Image (Mac): Installation fails with "Acronis True Image is damaged and can't be opened. You should move it to the Trash"
Acronis business backup solutions and Acronis True Image Cannot Be Installed on the Same Machine
Acronis True Image: Installation Over a Previous Version Fails
Acronis True Image fails to install on Mac: error "Acronis software for business is installed on your Mac" is displayed

Technical Questions & Known Solutions - Licenses and Quotas

Acronis Home Products: Serial Number Is Not Accepted
Acronis Cyber Protect Home Office: "You have conflicting subscriptions"
Acronis Cyber Protect Home Office, Acronis True Image: "The serial number is incorrect" error
Acronis True Image: "The serial number is registered to another account" error
Acronis Cyber Protect Home Office, Acronis True Image: license activation fails due to blocked network connection to Acronis servers
Acronis True Image: solutions guide for Acronis account sign-in and license activation issues
Acronis True Image: credentials are not accepted at acronis-upgrade.de

Technical Questions & Known Solutions - Cloning

Acronis Cyber Protect Home Office, Acronis True Image: cloning and disk/partition recovery to a disk with different logical sector size is not supported
Acronis Software: Unbootable System after Cloning Operation
Acronis True Image: Cloning fails with "Failed to create the scheduled task"
Acronis True Image: only 2 TB of space are available on a disk larger than 2 TB after disk cloning or backup restoration
Acronis True Image on Mac: Cloning fails with "Neither Core Storage not APFS containers were found on the source disk"
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis True Image (Mac): Cloning fails with "MFT bitmap corrupted" or "Format/resize error" or "The file is corrupted"
Acronis True Image 2019 and 2020: no sound, USB devices do not work in clone Windows
Acronis True Image (Mac): APFS disk clone fails on earlier versions of macOS

Technical Questions & Known Solutions - Backup

Acronis Cyber Protect Home Office, Acronis True Image: backup cannot be started, pauses, or fails with the "Plug in external drive" error
Acronis Cyber Protect Home Office, Acronis True Image: Common backup errors
Acronis Cyber Protect Home Office, Acronis True Image: Backup fails with "There is not enough space on the destination drive to perform a backup"
Troubleshooting Issues with Corrupt Backups
Acronis Cyber Protect Home Office/Acronis True Image: Backup is shown as "Queued" when no other backups are running
Acronis True Image: Backup Fails with "Cannot open a backup on an encrypted volume" or "The backup location was not found on the destination drive"
Acronis True Image: Error when backing up or recovering OneDrive folder
Acronis Cyber Protect Home Office, Acronis True Image: troubleshooting issues with backup to Acronis Cloud
[Fixed] Acronis True Image: unable to select a disk for new backup, already configured backups fail, if volsnap is missing from UpperFilters in the system registry
Acronis Cyber Protect Home Office, Acronis True Image on Windows: Backup hangs at "Calculating time remaining"
Acronis True Image: backup to Acronis Cloud fails with "Remote server returned error ...", "Write error", "Error occurred while writing the file", "Failed to lock the file" or "FES request failed"
Acronis True Image: false alarm by email about a failed backup
Acronis software: *.OST-file is not backed up
Acronis Cyber Protect Home Office: Backup Fails with "There is not enough space on the volume where the snapshot storage is located"
Acronis products: backup to cloud fails with "Failed to resolve hostname"
Acronis True Image: files and folders are not excluded from backup if there are issues with file system on the backup source
Acronis Cyber Protect Home Office, Acronis True Image: troubleshooting mobile backup
Acronis Cyber Protect Home Office, Acronis True Image: Backup, recovery fail with error "Read error or data content is corrupted"
Acronis True Image: backup to Cloud fails with "Failed to get the account information from database"
Acronis True Image: Backup Fails with "Disk is full" Or "Write error"
Acronis True Image: Replication fails with error "The disk with your backup data is not connected"
Acronis True Image: Backup fails if Act! software product is misconfigured
Acronis Backup Software Creates Large Incremental or Differential Backup Archives
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis True Image: How to determine if a backup in Acronis Cloud is in old ("tib") or new ("tibx") format
Acronis True Image: Backup to Cloud fails with the error message "Failed to resolve the proxy address"
Acronis True Image: "Backup status is unknown" alert in Online Dashboard
Acronis True Image: mobile backup pauses when device is in sleep mode
Acronis True Image: Microsoft 365 backup fails with "login for the account to which the mailbox belongs is also used for another Microsoft account"
First cloud backup is slow
Acronis True Image: "Cannot authenticate account" error
Acronis True Image 2020: Backup to Cloud fails with "The certification server is unavailable" or "The server reply contains an XML file of invalid format"
Acronis True Image 2020 (Mac): Backup fails with "Failed to enumerate directory 'Macintosh HD — Data:/private/var/db/lockdown/" after update to macOS 10.15.4

Technical Questions & Known Solutions - Restore

Acronis Cyber Protect Home Office: recovering Windows from a boot failure
Acronis True Image: Restored Operating System Fails to Boot
Acronis Cyber Protect Home Office, Acronis True Image: Recovery Fails
Acronis True Image: Error when backing up or recovering OneDrive folder
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image: Recovery does not start after reboot on HP machines
Acronis Cyber Protect Home Office, Acronis True Image: Backup, recovery fail with error "Read error or data content is corrupted"
Acronis True Image: local backups are not available for recovery if "metadata" file appears in the backup destination
Acronis True Image: Applications don't work or files are damaged after recovery
Acronis Cyber Protect Home Office, Acronis True Image (Mac): recovery to a Mac with different sector size
Acronis True Image: "An error occurred either during connection or on the server" when trying to access a Cloud backup
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis True Image: Web Restore page is empty or error "The server is not available at the moment" occurs
Acronis True Image 2020 and 2021 (Mac): System does not boot if only one partition was formatted before recovery
Acronis True Image: files are missing when selecting what to recover from a Nonstop backup

Technical Questions & Known Solutions - Bootable Media

Acronis Bootable Media Does Not Detect HDD, RAID or NIC
Acronis True Image Linux-based bootable media boots into black screen after selecting any option in the option menu
Acronis software: NVMe drives in RAID mode are not detected by Linux-based bootable media and Acronis startup recovery manager
Acronis Cyber Protect Home Office, Acronis True Image: exFAT partitions are detected as empty by Linux-based media
Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
Acronis Linux-based Bootable Media: Troubleshooting USB HID Devices Detection Issues
Acronis True Image for Mac: Mac is unbootable after restoring with bootable media made on macOS 10.15.5

Technical Questions & Known Solutions - Antimalware Protection

Acronis True Image 2018, 2019 and 2020: Active Protection blocks legitimate applications
Acronis True Image: troubleshooting issues with Acronis Active Protection
Acronis True Image: Acronis Active Protection service stops due to an issue with configuration files
Acronis True Image: cannot enable Active Protection on Windows 7

Technical Questions & Known Solutions - Other Issues

Acronis True Image: error "Video mode setup error: Error 0x1400006: Invalid video framebuffer parameters" at computer startup
Acronis Cyber Protect Home Office, Acronis True Image: Sign In at program start fails
Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image
Acronis Software: Troubleshooting Application Crashes
Acronis Cyber Protect Home Office, Acronis True Image: E-mail Notifications to Gmail Fail with "Authentication failed"
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis Software: Troubleshooting application lockups
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting E-mail Notification Issues
Acronis True Image: Required User Permissions
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting Sync
Acronis Cyber Protect Home Office: Troubleshooting Try&Decide Issues
Acronis True Image: E-mail Notifications to Yahoo or to Outlook/Live/Hotmail Fail with "An unknown error has occurred"
Acronis Active Protection slows down applications without a valid digital signature that modify many files in a short period of time
Acronis True Image Errors Out with "Failed to deploy task"
Acronis True Image: Validation Fails
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image: Troubleshooting Performance Issues
Acronis True Image 2020: Login in product fails if there is a problem with root certification authority certificate
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting Online Dashboard
Acronis True Image: E-Mail Notification Fails with "Mail server error"
Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll
Acronis True Image: Option "Wake up the sleeping/hibernating" is not available
Acronis Software: Troubleshooting Windows Operating System Lockup
Acronis True Image: High CPU usage by Acronis processes
Acronis True Image: Windows Explorer is slow, sometimes stops responding, if ti_managers_proxy.dll malfunctions
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting System Clean-up Issues
Acronis Cyber Protect Home Office/Acronis True Image: "You have entered an incorrect e-mail or password"
Acronis True Image: Troubleshooting Mount/Explore Issues in Windows
Acronis True Image does not support Storage Spaces
Acronis True Image: Try&Decide does not work on Intel RAID
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis True Image: Survival Kit disk partition for backups is limited to 2TB on BIOS-booted systems
Acronis True Image 2019 and 2020: Message "Format/resize error" when creating Survival Kit
Acronis True Image and Acronis Backup 12.5: deleting backups in Windows Explorer fails with "Folder access denied"
Acronis True Image does not launch if Nahimic software is running
Acronis True Image: Error "The JWT Token Has Expired or Is Invalid" When Trying to Access Online Dashboard
Acronis True Image (Mac): Mac keeps restarting if Acronis True Image is installed in macOS Big Sur Beta
Acronis True Image: TrueImageHomeService.exe causes high CPU usage
Acronis True Image: elements in the user interface are too small on high-DPI monitors with high relative scaling on Windows
Acronis True Image: Incorrect Cloud size in Account tab
Acronis True Image: "This kernel requires the following features not present on the CPU: pae" Error
Acronis True Image: computer unexpectedly boots into Acronis rescue environment
Acronis True Image closes unexpectedly if Wacom software and drivers are installed
Acronis True Image: "Volume Tracker has failed to find changes on volume..." message in logs
Acronis Cyber Protect Home Office, Acronis True Image: How To Disable Notifications in Notification Area
Acronis True Image: Filenames containing non-ASCII characters are not displayed correctly after download from Cloud
Acronis True Image 2020 (Mac): message "Unable to connect to the driver" after update
Acronis software: 'Legacy system extension' message on macOS 10.15
Acronis True Image: Using "Add existing backup" option fails with error message "Unsupported file type"

Troubleshooting

Acronis Scheduler Manager and how to collect debug logs
Acronis cloud certificate location
Acronis True Image: Collecting System Report
Acronis True Image: partially disabling Acronis software from automatically starting with Windows
Acronis True Image: Collecting Debug Logs
Acronis True Image 2020: Windows services and processes